Last month, we hosted the webinar "Knowledge Management Tips to Improve Employee Experience in 2021, together with Lucidworks.
The Gartner Magic Quadrant for Content Services Platform, 2020 is available. Alfresco Digital Business Platform has been named leader, as well as Hyland, which has just completed the acquisition of Alfresco.
A few months ago, MariaDB conducted a study to gauge the initial COVID-19 impact on businesses moving to the cloud and IT professionals’ attitudes on what has changed and what they think will change going forward.
More than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers. The problem: old keyword-based enterprise search engines of the past are obsolete.
Over three years ago, AIIM introduced the concept of Intelligent Information Management, or IIM, and began researching the connections between IIM and Digital Transformation.
The teleconferencing company Zoom has seen a massive increase in profits and has doubled its annual sales forecast, driven by a surge in users as more people work from home and connect with friends online during the coronavirus crisis. (Source - Zoom booms as teleconferencing company profits from coronavirus crisis - The Guardian)
Digital Signatures have become the new normal however, there are still many misconceptions about them. Does a digital signature have the same legal value as written signatures? What is the importance of identification in a signature session? Does the end user always have to download software when signing documents digitally?
In this pilot study, Tom Magerman - MSc Business and Information Systems Engineering, PhD at UCLL (University Colleges Leuven Limburg) - and our team at Xenit, want to check the effectiveness of applying automated named entity recognition on a set of miscellaneous documents in a corporate document management system. The idea is to use machine learning (artificial intelligence) techniques to identify and extract natural person names from documents.
Customer communications are fundamental to organisations of all sizes. They provide a critical means of communicating money owed, account history, case updates, policy details, and many other kinds of marketing and transactional detail to consumers.
Cheryl McKinnon, principal analyst serving enterprise architecture professionals, is the author of the report: The Forrester Wave™ - ECM Content Platforms, Q3 2019.
In a 26-criterion evaluation of enterprise content management (ECM) content platform providers, Cheryl and the team identified the 14 most significant ones — Alfresco Software, Box, GRM Information Management, Hyland, IBM, iManage, Laserfiche, M-Files, Micro Focus, Microsoft, Newgen Software, Nuxeo, OpenText, and SER Group —and researched, analyzed, and scored them.