Over three years ago, AIIM introduced the concept of Intelligent Information Management, or IIM, and began researching the connections between IIM and Digital Transformation.
The teleconferencing company Zoom has seen a massive increase in profits and has doubled its annual sales forecast, driven by a surge in users as more people work from home and connect with friends online during the coronavirus crisis. (Source - Zoom booms as teleconferencing company profits from coronavirus crisis - The Guardian)
Last year, we addressed the rhetorical question
mechanisms to measure and improve.
The new content management systems, collaboration tools and corporate portals have improved access to information. However, they have also created an information deluge. New information silos arise on a daily basis, via 'old school desktop sync (dropbox, box ..) or data and document 'stores' in the cloud. Without a doubt, accessibility (A) has improved, and concurrent editing is a wonderful achievement in Google Drive or Microsoft Office online. But confidentiality and integrity (CI) have suffered. Alongside cognitive clarity.