More than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers. The problem: old keyword-based enterprise search engines of the past are obsolete.
Over three years ago, AIIM introduced the concept of Intelligent Information Management, or IIM, and began researching the connections between IIM and Digital Transformation.
The teleconferencing company Zoom has seen a massive increase in profits and has doubled its annual sales forecast, driven by a surge in users as more people work from home and connect with friends online during the coronavirus crisis. (Source - Zoom booms as teleconferencing company profits from coronavirus crisis - The Guardian)
Enterprise Search is the totality of all software for searching for information within an enterprise. It allows you to forget that there is a multitude of content management systems, orchestrated together to handle the inbound information. As long as you are entitled to access a piece of information, it should not matter which business line or which content management system it comes from.
UX design is crucial to just about everything. It renders the latest technology accessible to the masses, makes our apps and websites a pleasure to use, and determines which brands and products we return to over and over again. To put it simply, design matters.
The GDPR requirements are quite popular now. The hype is real, as much as the penalties if you don't comply with.
Topics: Alfresco, Content Services, Alfresco Certified Technology, Metadata, Handling Documents, Advanced Search, GDPR, personal data, Alfred Finder, Alfred, content management, securing of processing, Searching for information
The short answer is yes. Organizations do still waste valuable time every day due to broken processes. No matter the cause, the amount of time wasted in futile searching for vital information is enormous, leading to staggering costs to the enterprise.
In this article we would like to take an analytical approach, by reading through some statistics, to:
1. Understand how big is the problem,
2. Quantify the impact for the organizations, in terms of costs and not only, and
3. Provide a scalable solution.